After-sales service
Our service goals are sincerity, efficiency, speed, and industry leadership. We are committed to a customer-centric approach, providing timely and effective service to every client.
After-sales service
Suzhou Medical Instrument Factory takes sincere service, high efficiency and speed, and industry leadership as its service goals, adhering to customer-centricity and providing timely and effective service to every customer. Our factory passed ISO13485:2016 quality system certification in April 2018. In production and service, we guarantee strict adherence to the relevant procedures of the ISO13485 quality system, and solemnly promise the following regarding the product quality, technical training and after-sales service of the equipment we supply:
Troubleshooting
Respond promptly and repair as soon as possible after receiving the repair fault information
24-hour manned answering
24-hour manned answering, timely handling of user product fault information
Warranty period: One year
Within one year from the date of purchase, faults caused by manufacturing quality problems will be repaired free of charge.
Service hotline:
Suzhou Medical Instrument Factory
Tel:0512-65336402
After-sales service:15370055801 / 18913599545
Email:szmic@vip.sina.com
Fax: 0512-65567491
Address: No. 81, Wangmi Street, Huqiu District, Suzhou City