Suzhou Medical Instrument Factory takes sincere service, high efficiency and fast, industry leading as its service goal, adheres to customer-centered, and provides timely and effective service for every customer.
Our factory passed the certification of ISO 13485:2016 quality system in April 2018. In terms of production and service, we guarantee strict compliance with the relevant procedures of ISO 13485 quality system. And we solemnly promise the following to the product quality, technical training and after-sales service of our equipment:
Solving problems and troubleshooting
After receiving the information of repairing faults, respond promptly and repair as soon as possible.
Warranty period
From the date of purchasing the machine, the malfunction caused by the quality problems of production and manufacture within one year shall be repaired free of charge.
24-hour manual reception
24-hour manual reception, timely processing of user product failure information
Users can use the after-sales service hotline：18913599545，15370055801；
E-mail：szmic@vip.sina.com；
Website message：www.szmic.comContact us at any time by other means, we will solve the problem for you in time.